When Your Safe Arrives
We want you to be happy with your new safe and know that you have purchased the right safe for your needs so please
follow these instructions before signing the freight bill for your new safe.
IMPORTANT!
Please complete the following steps before accepting your safe.
Failure to do so can leave you with a damaged safe and no recourse.
Neither the manufacturer nor The Safe Source, LLC will be held responsible for any un-noted shipping damage to the
products after they have left our warehouses.
Therefore the only way we can honor a "Damage Claim" is by completing the following steps.
- Open all boxes, even if there are no obvious carton tears, dents, creases, punctures, crush marks or other
visible damage.
- Safes have security features that can be damaged by dropping or poor handling during shipment. Make sure safes open,
close, lock and unlock properly.
- If minor cosmetic damage is found please write "Damage, needs inspection" on the freight bill before you
sign. Failure to note this on the freight bill will normally result in a partial claim or denial. All cartons and
packaging must be saved until a claim is settled.
- Damage discovered after signing the freight bill will not be honored for replacement or repair. Therefore be as sure
as possible before signing the freight bill.
- If damage is found other than minor cosmetic, refuse the delivery by writing on freight bill &Major damage found
customer refuses delivery". Briefly describe damage in writing on freight bill, and have the driver sign it. Only then
should you sign the freight bill.
- Contact _____________________________________ at ______________________________________________ Safes immediately if you
have any questions about the shipment you are receiving.
Phone:____________________________________________________
We provide this Shipping Policy for our customers' protection as well as ours. Please copy, paste
into a new e-mail
message & sign this document and return it via e-mail to:
sales@thesafesource.com
Customer Signature: ___________________________
Date: ________________________________________
